Privacy Policy

Our privacy policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us, and to assist you in making informed decisions when using our site and associated services. Whenever you provide such personal information, we will treat that information in accordance with this policy. We will act in accordance with current legislation and aim to meet current Internet best practice. This policy will be regularly assessed to ensure compliance against new legislation, technologies and business practices.

What information do we collect?

We collect information in two ways: through website usage data and through registration for Better connected alerts.

What do we do with the information we collect?

We use the data to inform you of new developments, future events, products and services that we think will be of interest to you.

We will do our very best not to bother you with information you don’t want.

What don’t we do with the information we collect?

We don’t sell, hire or give your data to any third party.


We will retain your email address until we receive a request to unsubscribe sent from the same email address. Simply send an email with 'UNSUBSCRIBE' in the subject line to

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that Better Connected does not have any control over that other website. Therefore, Better Connected cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Access to your personal information

You have the right to request a copy of the personal information Better Connected holds about you and have any inaccuracies corrected or removed. Please write to us at:
Boilerhouse Communications Limited
The Walker Building
58 Oxford Street
Birmingham B5 5NR

We will try our best to respond within five working days of receiving your request. We recommend that you send your request by registered post thereby logging the date the request arrived at our offices.

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